NCSS Pre-Appointed Consultants
60+ Satisfied Charities and Non-profits
President’s Certificate of Commendation (2023)
Digital Strategy Planning (DSP)
For SSAs aiming to build a future-ready organisation by evaluating and integrating digital systems.
Develop a comprehensive digital masterplan with us as we help provide a detailed roadmap essential for securing further funding for digital systems.
Ideal for SSAs questioning whether to replace or integrate existing systems, aligning digital solutions with business objectives, or digitising business processes to meet organisational vision and service user needs.
Consultancy includes defining a digital vision, conducting SWOT analysis, and creating a five-year digital strategy plan. Additionally, it involves stakeholder analysis, developing change management strategies, and ensuring effective communication to secure buy-in from all relevant parties.
- Popular!
- 80% funded by NCSS, SSAs pay between $7K and $23K.
- Recommended for SSAs seeking future funding for tech systems and tools.
Start Consultancy
We help to identify your current IT needs and challenges, and offer digital solutions to solve your tech-related pain points.
Ideal for SSAs seeking guidance to adopt the most suitable digital solutions, whether uncertain about the best option or needing a solution tailored to their unique needs.
Support includes pre-project evaluation, process mapping, requirements study, gaps analysis, and solutions recommendation. It aims to streamline processes, address key challenges, and provide tailored technology recommendations to enhance productivity and meet organisational objectives.
- 80% funded by NCSS, SSAs pay between $7K and $23K.
- Recommended for SSAs who want to adopt Start Digital solutions (pre-scoped or greenlane solutions)
- Estimated project timeline between 3-6 months
Go Consultancy
For SSAs wanting to adopt Go Digital solutions (non-pre-scoped and/or large-scale integrated IT solutions) to increase productivity and streamline corporate functions.
Ideal for those with specialised needs requiring support to recommend, evaluate and implement integrated solutions to increase productivity and streamline processes for corporate functions.
The consultancy includes pre-project evaluation, cost-benefit analysis, and IT implementation support to recommend and implement the most suitable integrated solutions.
- 80% funded by NCSS, SSAs pay between $7K to $23K.
- Estimated project timeline of up to 24 months.
Grow Consultancy
For SSAs looking to adopt Grow Digital solutions (non-pre-scoped and/or large-scale integrated service delivery technology solutions) to enhance productivity and streamline processes impacting service users.
Suitable for SSAs needing specialised consultancy support for customised solution evaluation and implementation.
Support encompasses pre-project evaluation, human-centred design, baseline assessment, cost-benefit analysis, and IT implementation to ensure effective adoption and sustained impact of the technology solutions.
- 80% funded by NCSS, SSAs pay between $7K to $23K.
- Estimated project timeline of up to 24 months.
Digital Implementation Consultancy
For SSAs needing project management support for IT implementation projects.
Ideal for agencies that have identified their preferred vendor/solution or received TNG tech funding and require consultancy support for smooth implementation.
The consultancy covers project management, change management, and post-implementation review, ensuring effective implementation, stakeholder engagement, and sustainability of the adopted technologies.
- 80% funded by NCSS, SSAs pay between $7K to $23K.
- Estimated project timeline of up to 24 months.
Data Management Consultancy
For SSAs seeking guidance on managing data across its lifecycle and leveraging it to improve productivity and service user experience.
Ideal for those needing hands-on assistance in data management and analysis.
Addressing key concerns such as effective data management, utilising collected data to benefit the organisation and service users, and identifying useful data tools.
Recommended for SSAs aiming to maximise their data potential.
- 80% funded by NCSS, SSAs pay between $7k to $23k
- Estimated project timeline of up to 12 months.
"ThunderQuote team were able to identify potential challenges they faced and proposed solutions to meet their needs. We were very pleased with how quickly they were able to develop the various solutions to meet the needs of the churches. We are very happy to be partnering with ThunderQuote for this national initiative for the churches, and we would highly recommend them to any social services agencies or non-profit organisations"
"We Care engaged TQ to configure, test, install, the voicemail system on the AWS, enhance the routing of calls and support users using the system. TQ engineers are technically competent, efficient in dealing with the issue. Most importantly the support has been timely, responsive. They listen carefully to the requirements and proposed relevant solutions. We Care would recommend TQ to SSAs or organisation for their competitive, competent service"
"We worked with them on creating 7 websites within a two-month period as well as setup helplines through a multi-lingual IVR system. With their support, we were able to deliver important information quickly and our teams were equipped to better manage the influx of enquiries from the migrant community. ThunderQuote is a viable partner to HealthServe and we would highly recommend them to any SSAs."
"During the COVID-19 crisis, VFC was required to move all their services online. This presented unexpected challenges for our online IT infrastructure, which had difficulty coping with the increased volume of traffic. Kevin and team were responsive, quick and efficient, and even deployed additional manpower resources to monitor and assist us over the weekend to ensure our systems remained operational for our congregants."
